The Dreamer Jean Jacket

Refund policy We have a 7-day return policy, which means you have 7 days after receiving your item to request a return for in-store credit only. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at [email protected]. Please note that returns will need to be sent to the following address: [UBIOWA Attention: RETURNS 28335 Teakwood Rd Neola, IA 51559] You can always contact us for any return question at [email protected]. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). . Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items, shoes, or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll receive store credit for your item within 10 business days. If the item was defective and cannot be replaced we will refund you back to your original form of payment. If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].